Holly Ann Ferguson, Acg, Alb
About Holly Ann Ferguson, Acg, Alb
Holly Ann Ferguson is a Technical Writer with extensive experience in technical documentation and graphic design. She has worked at D & R Technical Solutions, Inc. since 2019 and has a background in Humanities and Liberal Arts.
Work at D & R Technical Solutions
Holly Ann Ferguson has been employed at D & R Technical Solutions, Inc. as a Technical Writer since 2019. In this role, she has focused on preparing technical documentation, including instruction and operator's manuals. Her work aims to simplify complex information for users, enhancing their understanding and application of technical materials. Prior to her current position, she worked at the same company from 2018 to 2019 as an Editor and Writer, Technical Document Specialist, and Desktop Publisher.
Previous Experience in Technical Writing
Before joining D & R Technical Solutions, Holly Ann Ferguson worked at Statewide Financial System from 2014 to 2016. In her role as Writer and Editor, Graphic Designer, and Senior Consultant, she contributed to various projects that required a blend of technical writing and graphic design skills. Earlier in her career, she served as an Electronic Publishing Coordinator and Database Administrator at GE from 1998 to 1999, gaining experience in electronic publishing.
Education and Expertise
Holly Ann Ferguson studied at the State University of New York College of Agriculture and Technology at Cobleskill, where she earned an Associate of Arts degree in Humanities. She furthered her education at Excelsior College, obtaining a Bachelor of Science in Liberal Arts with a focus on Writing from 2019 to 2022. Her expertise includes preparing Bills of Materials (BOMs) and developing various formats for technical documentation, both electronic and hard copy.
Technical Documentation Skills
Holly Ann Ferguson specializes in creating technical documentation that serves both electronic and hard copy formats. Her skills include developing instruction and operator's manuals that facilitate easier learning and field use of complex information. This specialization ensures that users can effectively engage with technical materials, enhancing their operational efficiency.