Lily Yuan
About Lily Yuan
Lily Yuan is a Customer Success Manager based in San Francisco with experience from Carta, Wiley, the Golden State Warriors, and UCSF Benioff Children’s Hospitals.
Lily Yuan - Customer Success Manager
Lily Yuan currently holds the title of Customer Success Manager. She is based in San Francisco, where she utilizes her experience and skills to enhance customer relationships and ensure client satisfaction. Her role involves working closely with customers to understand their needs and provide appropriate solutions, leveraging her background and expertise from previous positions.
Professional Background at Carta
Lily Yuan brought significant expertise to her current role from her time at Carta. At Carta, she was responsible for various tasks that contributed to her understanding of customer service and success management. This experience has been instrumental in shaping her approach to managing customer relationships.
Previous Role at Wiley
Before joining her current company, Lily Yuan worked at Wiley. Her tenure there involved roles that likely contributed to her expertise in customer success management, providing her with a solid foundation in handling client needs and ensuring their satisfaction with the services provided.
Collaboration with Golden State Warriors
Lily Yuan has experience working with the Golden State Warriors. Her involvement with such a high-profile organization highlights her ability to work in diverse environments and manage relationships with a range of clients. This experience has likely enriched her skills in customer success management and client engagement.
Roles at UCSF Benioff Children’s Hospitals
Lily Yuan has also worked in various roles at UCSF Benioff Children’s Hospitals. These roles provided her with a unique perspective and experience, especially in handling sensitive and critical situations. The skills and knowledge gained from working in such an environment are invaluable in her current position as a Customer Success Manager.