Antonio Durán
About Antonio Durán
Antonio Durán serves as the Head of Aftersales Network at Daimler Buses, a position he has held since 2001. He has a background in automobile engineering and extensive experience in aftersales service management, having worked in various roles across the automotive and banking sectors.
Work at Daimler
Antonio Durán has been serving as the Head of Aftersales Network at Daimler Buses since 2001. In this role, he has been responsible for providing technical assistance and support to the aftersales network and main customers through a technical office. He has developed and managed a national network of authorized dealers for aftersales service at EvoBus Ibérica, S.A.U. Additionally, he has coordinated service agreements for maintenance and repair on public and private transport fleets, ensuring efficient operations and customer satisfaction.
Education and Expertise
Antonio Durán holds a Licentiate degree in Business Administration from Universidad de Alcalá, which he completed from 1988 to 1993. He also studied Vehicle Mechanics and Electricity at IES San Blas, achieving the status of Advance Technician between 1999 and 2001. His education includes an ACE Certificate in International Marketing from Fachhochschule Pforzheim, where he studied from 1994 to 1995, and an EBC Certificate in Personal Management from the same institution, completed from 1995 to 1996. He earned a degree in Automobile Engineering from Universidad Politécnica de Madrid from 2003 to 2006.
Background
Antonio Durán began his career as a Bank Office Assistant at Banco del Comercio (BBVA Bank Group) in 1993. He then transitioned to ABB Gebäudetechnik AG as a Projects Department Assistant in 1995. Following this, he worked at Siemens VDO Automotive as a Product Manager from 1997 to 2000. After his tenure at Siemens, he served as Purchase and Logistics Manager at Metalogenia for one year before joining Daimler Buses.
Achievements
Throughout his career, Antonio Durán has implemented purchase strategies for original spare parts and conducted market research and customer negotiations. He has coordinated product support and management of service measures and technical projects with the factory. His role in managing warranty-covered repairs and cost processing at EvoBus Ibérica, S.A.U. has contributed to the overall efficiency of aftersales operations.