Jennifer Stach
About Jennifer Stach
Jennifer Stach is a Senior Manager at Daimler AG, specializing in Best Customer Experience Strategy and Program Management. She has over 20 years of experience in various roles within the company, contributing to business innovation and customer satisfaction.
Current Role at Daimler
Jennifer Stach serves as the Senior Manager for Best Customer Experience Strategy and Program Management at Daimler AG. She has held this position since 2014, contributing to the development and implementation of strategies aimed at enhancing customer satisfaction and experience within the organization. Her role involves overseeing various programs that align with Daimler's commitment to delivering exceptional service to its customers.
Previous Experience at Daimler
Prior to her current role, Jennifer Stach held multiple positions at Daimler AG. From 2008 to 2011, she worked as the Executive Assistant to the Vice President of MB Vans Sales and Marketing, while also managing Customer Satisfaction Management. Before that, she was a Manager for Marktbetreuung and CRM for Mercedes-Benz Vans from 2003 to 2008, where she led the Viano Challenge project. Her career at Daimler began in 2001 as a Specialist in CRM Planning, Controlling, and Monitoring, a role she held until 2003.
Career Timeline at Daimler
Jennifer Stach's career at Daimler AG spans over two decades, beginning in 2001. She progressed through various roles, including Specialist in CRM Planning, Manager for Marktbetreuung and CRM, and Executive Assistant to the Vice President. Her experience encompasses a range of responsibilities, from project management to customer satisfaction, culminating in her current position focused on customer experience strategy.
Education and Expertise
While specific educational details are not provided, Jennifer Stach's extensive experience at Daimler AG indicates a strong background in customer relationship management, program management, and strategic planning. Her roles have required expertise in managing customer satisfaction initiatives and leading innovative projects within the automotive industry.