Johanna Hennig
About Johanna Hennig
Johanna Hennig is a professional in quality management, focusing on customer and retail sectors. She holds a Bachelor of Arts in Marketing and a Master's degree in Management from Hochschule Heilbronn and ZHAW Zurich University, respectively.
Work at Daimler
Johanna Hennig holds the position of Quality Management Customer and Retail at Daimler. In this role, she focuses on ensuring high-quality customer experiences and retail operations within the organization. Her responsibilities include overseeing quality standards and implementing strategies to enhance customer satisfaction.
Education and Expertise
Johanna Hennig studied at Hochschule Heilbronn, where she earned a Bachelor of Arts in Marketing from 2009 to 2013. She furthered her education at ZHAW Zurich University of Applied Sciences, where she completed a Master's degree in Management and Design in 2016. Her educational background equips her with a strong foundation in marketing principles and management strategies.
Background
Prior to her current role at Daimler, Johanna Hennig worked at Car2go N.A., LLC as a Specialist in Customer Care from 2013 to 2014. This experience provided her with insights into customer service operations and the automotive industry, contributing to her expertise in quality management.
Career Progression
Johanna Hennig's career began with her role at Car2go N.A., LLC, where she focused on customer care. Following this position, she transitioned to her current role at Daimler, where she applies her knowledge in quality management to enhance customer and retail experiences.