Johanna Ronshausen
About Johanna Ronshausen
Johanna Ronshausen is a Customer Care Specialist in Service Leasing with a background in customer service, event management, and management consultancy. She has worked in various roles across Germany and Canada, and holds a Bachelor of Arts in Business Management from the University of Applied Sciences Kiel.
Work at Daimler
Currently, Johanna Ronshausen serves as a Customer Care Specialist in Service Leasing at Daimler. In this role, she focuses on providing exceptional customer service and support, ensuring that client needs are met effectively. Her position involves managing customer inquiries and facilitating communication between clients and the company.
Previous Experience at Fluke Networks
Johanna Ronshausen worked as a Customer Service Agent at Fluke Networks from 2015 to 2016 for a duration of 10 months in Everett, Washington. During her tenure, she developed skills in customer support and service delivery, contributing to the overall customer experience.
Background in Event Management and Marketing
In addition to her customer service experience, Johanna has a background in event management and marketing. This experience complements her customer care role, allowing her to apply organizational and promotional skills in various settings.
Education and Expertise
Johanna Ronshausen studied at the University of Applied Sciences Kiel, where she earned a Bachelor of Arts in Business Management and International Business from 2007 to 2011. She also attended Ludwig-Erhard-Schule Kiel from 2003 to 2006. Additionally, she completed a Business English course at Ilac - International Language Academy of Canada in 2014.
International Experience and Cultural Engagement
Johanna has international experience, having worked as an International Intern at the Vancouver Economic Commission from 2014 to 2015. She enjoys engaging with different cultures and languages, which enhances her ability to connect with diverse clients and colleagues.