Jordan Rouse
About Jordan Rouse
Jordan Rouse is a Business Analyst at Daimler AG, focusing on the European region since 2018. He has played a significant role in transitioning the MBC PoS project to Agile methodology and regularly travels across nine European markets for project rollout.
Work at Daimler
Jordan Rouse has been employed at Daimler AG as a Business Analyst for the Region Europe since 2018. In this role, he is involved in the MBC PoS project rollout, which requires regular travel to nine European markets, including Switzerland, Italy, France, Portugal, BeNeLux, and Turkey. He previously worked at Daimler AG as a Business Analyst for Direct Sales Implementation for six months in 2018, based in the Stuttgart Area, Germany. His responsibilities include facilitating communication between requestors and development teams to ensure the quality and accuracy of functional solutions.
Education and Expertise
Jordan Rouse studied at the University of Gloucestershire, where he earned a Bachelor of Science (BSc) degree in Psychology from 2011 to 2014. His educational background provides him with a solid foundation in understanding human behavior, which is beneficial in his role as a Business Analyst. He also attended Northamptonshire Grammar School from 1999 to 2010, completing his secondary education.
Background
Prior to his current position at Daimler AG, Jordan Rouse held various roles in different organizations. He worked at Miele as an IT Helpdesk for one month in 2012 and served as an Account Coordinator at REED from 2014 to 2015 in Northampton, United Kingdom. Additionally, he gained experience as a Customer Service Assistant at Northampton College in 2013 and at RoadChef Motorway Ltd in 2011. These roles contributed to his skills in customer service and communication.
Achievements in Project Management
Jordan Rouse played a significant role in transitioning the MBC PoS project from a Waterfall to an Agile development methodology. This change led to an increase in the frequency of system releases and improved market satisfaction. He is responsible for ensuring that enhancements to the MBC PoS system are selected based on the legal, fiscal, and business-critical needs of each market. Additionally, he is accountable for reaching a consensus on the prioritization of changes both pre and post rollout across multiple European markets.