Laurence Verhaeghe
About Laurence Verhaeghe
Laurence Verhaeghe serves as the After Sales Support and Customer Care Manager for Europe at Daimler AG, a position he has held since 2016 in Stuttgart, Germany. He has extensive experience in after-sales roles, having previously worked at Mercedes-Benz Belgium in various capacities from 2001 to 2016.
Work at Daimler
Laurence Verhaeghe has been employed at Daimler AG since 2016, serving in the role of After Sales Support und Kundenbetreuung Europa. This position is based in Stuttgart, Baden-Württemberg, Germany. Over the course of eight years, Verhaeghe has contributed to the company's after-sales support and customer care initiatives across Europe.
Previous Experience at Mercedes-Benz Belgium
Prior to joining Daimler AG, Laurence Verhaeghe held several positions at Mercedes-Benz Belgium. From 2003 to 2007, Verhaeghe worked as After Sales Training Administration for four years. Following this role, Verhaeghe served as Customer Satisfaction Manager After Sales from 2011 to 2016, focusing on enhancing customer experiences for five years. Additionally, Verhaeghe was the Executive Assistant to the Chief Information Officer on an interim basis from 2001 to 2002.
Career Timeline
Laurence Verhaeghe's career includes a series of roles at Mercedes-Benz Belgium before transitioning to Daimler AG. Starting as Executive Assistant in 2001, Verhaeghe progressed to After Sales Training Administration in 2003. After a four-year stint, Verhaeghe became Customer Satisfaction Manager in 2011, a position held until 2016, when the move to Daimler AG occurred.
Location and Industry
Laurence Verhaeghe is based in Stuttgart, Baden-Württemberg, Germany, working within the automotive industry. The focus of Verhaeghe's roles has been on after-sales support and customer satisfaction, which are critical components of the automotive service sector.