Lydia Hannemann
About Lydia Hannemann
Lydia Hannemann serves as the After Sales Support and Customer Care representative for Mercedes Benz Cars in the European region. She has a strong academic background with a Master of Science from the University of Hohenheim and extensive experience at Daimler AG in various roles since 2011.
Current Role at Daimler
Lydia Hannemann currently holds the position of After Sales Support and Customer Care for Mercedes-Benz Cars in the Europe region. She has been in this role since 2017, contributing to customer service and after-sales support initiatives. Additionally, she has worked in after-sales market management for Mercedes-Benz Vans Europe since 2014, focusing on enhancing customer satisfaction and operational efficiency in Stuttgart, Baden-Württemberg, Germany.
Previous Experience at Daimler
Lydia Hannemann has extensive experience at Daimler AG, having held multiple positions since 2011. She worked as a Werkstudentin in various capacities, including support for the management of Mercedes-Benz Trucks and customer management in the MBconnect project management office. She also served as an Auslandspraktikantin in sales and marketing for passenger cars, where she focused on marketing communications. Her diverse roles have provided her with a comprehensive understanding of the automotive industry.
Education and Expertise
Lydia Hannemann studied at the University of Hohenheim, where she earned a Bachelor of Science degree from 2008 to 2011, followed by a Master of Science degree from 2011 to 2014. Her academic background has equipped her with the knowledge and skills necessary for her roles in after-sales support and customer care within the automotive sector.
Career Development Timeline
Lydia Hannemann's career at Daimler AG began in 2011 as a Werkstudentin, where she supported various departments. Over the years, she transitioned through several roles, including positions in after-sales products and marketing, culminating in her current roles in after-sales support and market management. This timeline reflects her growth and increasing responsibilities within the company.