Martin Mueller
About Martin Mueller
Martin Mueller serves as the After Sales Manager for Telematics and Mercedes-Benz Accessories at Daimler AG, where he has worked since 2016. He previously held various roles at Daimler AG and other companies, contributing significantly to the development of after-sales services and telematics solutions for Mercedes-Benz.
Current Role at Daimler
Martin Mueller serves as the After Sales Manager for Telematics and MB Accessories at Daimler AG. He has held this position since 2016, contributing to the strategic development of after-sales services. His focus includes the integration of telematics solutions into Mercedes Benz accessories, which enhances customer connectivity and overall experience.
Previous Experience at Daimler AG
Prior to his current role, Martin Mueller worked at Daimler AG as an Executive Advisor to the Director of Aftersales for Mercedes Benz Cars and Smart from 2012 to 2016. In this capacity, he played a significant role in the strategic development of after-sales services, particularly in Germany. He also served as a Purchasing Agent for Global Chassis of MB Trucks from 2010 to 2012.
Consulting and Academic Background
Before joining Daimler, Martin Mueller worked at Lischke Consulting as a Project Assistant in Lean Manufacturing from 2008 to 2009. He also held the position of Academic Tutor and Assistant in Operations Research and Mathematics at Hamburg University of Applied Sciences from 2005 to 2008. His academic background includes a Master's degree in Management from the same university, which he completed from 2005 to 2010.
Internships and Early Career
Martin Mueller began his career with internships at Volkswagen AG and Volkswagen de Mexico. He interned in Procurement for Infotainment at Volkswagen AG in 2006 and in Procurement for Lighting at Volkswagen de Mexico from 2007 to 2008. Additionally, he briefly worked as a Lead Buyer for Components at Mercedes-Benz do Brasil Ltda. in 2012.
Contributions to After-Sales Services
Throughout his career, Martin Mueller has been instrumental in expanding the after-sales market for Mercedes Benz in Germany. His work focuses on innovative telematics solutions that enhance customer experience and connectivity, reflecting his commitment to improving after-sales services in the automotive industry.