Michael Juergens
About Michael Juergens
Michael Juergens is a seasoned professional in product management at Daimler AG, focusing on Mercedes-Benz passenger cars in Europe. He has extensive experience in the automotive industry, having held various roles at Mercedes-Benz Japan and Mitsubishi Fuso Truck and Bus Corporation.
Current Role at Daimler
Michael Juergens holds the position of Product Management for Mercedes-Benz Passenger Cars in the Europe region at Daimler AG. He has been in this role since 2017, contributing to the strategic direction and management of passenger car products tailored for the European market. His responsibilities include overseeing product development, market analysis, and aligning product offerings with customer needs.
Previous Experience at Mercedes-Benz Japan
Juergens worked at Mercedes-Benz Japan in two capacities. His first role was in after sales strategy and business development for a period of six months in 2013. He then transitioned to product management, where he served for two years from 2013 to 2015. In these roles, he focused on enhancing customer satisfaction and optimizing product offerings in the Japanese market.
Educational Background
Michael Juergens studied at the Zentrum für Wissenschaftliche Weiterbildung at Philipps-Universität Marburg, where he earned a master's degree from 2004 to 2011. Additionally, he attended Dokkyo University from 2006 to 2008, furthering his education during this period. His academic background has equipped him with the knowledge and skills necessary for his roles in product management.
Experience in Customer Service
Before joining Mercedes-Benz, Juergens worked at Japan Airlines as a customer service representative from 2008 to 2011 in Frankfurt am Main, Hesse, Germany. This role involved direct interaction with customers, where he developed skills in communication and service delivery that have been beneficial in his subsequent positions in product management.
Role at Mitsubishi Fuso Truck and Bus Corporation
Juergens served as a product manager for medium and heavy-duty trucks at Mitsubishi Fuso Truck and Bus Corporation from 2015 to 2017. In this position, he was responsible for managing product lines and ensuring that the offerings met market demands and regulatory requirements.