Monica Ceriani
About Monica Ceriani
Monica Ceriani serves as a Quality Associate in IT and ES for Customer Service Europe at Daimler AG, a position she has held since 2016. She previously worked in customer service at Daimler AG from 2012 to 2016 and studied at Trinity College, Cambridge University from 2005 to 2007.
Current Role at Daimler
Monica Ceriani serves as a Quality Associate in the IT and ES Customer Service division at Daimler AG. She has held this position since 2016 and is based in Milan, Lombardy, Italy. In her role, she focuses on ensuring high-quality customer service standards and improving processes within the organization.
Previous Experience at Daimler
Prior to her current position, Monica worked at Daimler AG in customer service from 2012 to 2016. During this four-year tenure in Milan, Lombardy, Italy, she gained valuable experience in customer relations and service management, contributing to her professional development in the automotive industry.
Education at Trinity College, Cambridge University
Monica Ceriani studied at Trinity College, Cambridge University, from 2005 to 2007. This two-year academic experience provided her with a strong educational foundation that supports her career in customer service and quality assurance.