William Tibata
About William Tibata
William Tibata serves as the Head of Applications at Daimler AG in Colombia, where he has worked since 2017. He has extensive experience in IT service management and has held various roles within Daimler AG and other companies, focusing on optimizing costs and improving service quality.
Current Role at Daimler AG
William Tibata serves as the Head of Applications at Daimler AG, a position he has held since 2017. In this role, he leads the implementation of corporate projects aimed at optimizing costs and enhancing service quality. He also oversees the management of IT services and monitors incidents to ensure adherence to best practices in IT service management. His leadership involves coordinating multidisciplinary teams to develop solutions that align with the company's objectives.
Previous Experience at Daimler AG
Prior to his current role, William Tibata worked at Daimler AG as a Líder SAP from 2015 and as a Coordinador SAP from 2013 to 2020. His tenure at Daimler AG in Colombia spans over seven years, during which he contributed to various SAP-related initiatives. His experience includes managing SAP applications and ensuring their effective integration within the company's operations.
Professional Background in IT and SAP
William Tibata has a solid background in IT and SAP, having worked at IBM Global Process Services as a Consultor SAP MM-SD-DSD from 2010 to 2013. He also held a position at Sonda as Soporte funcional MM from 2009 to 2010. His expertise in SAP is further supported by certifications, including SAP certified Application Associate in Order Fulfillment and Consultor SAP/R3 in Materials Management.
Educational Qualifications
William Tibata holds a degree in Electronic Engineering from Universidad Central, completed in 2006. He has pursued additional studies in languages, achieving a B2 level certification from Passport Language Center in 2018. He also obtained multiple certifications from CertiProf, including the Scrum Foundation Professional Certificate and the Scrum Master Professional Certificate in 2020. His education includes a course on Information Security from the University of London in 2021.
Skills in IT Service Management
William Tibata possesses extensive experience in managing IT service contracts with both national and international vendors. His role involves monitoring help desk statistics and ensuring that best practices are followed in IT service management. His ability to lead multidisciplinary teams is crucial in implementing solutions that benefit the organization.