Lior Jokel
About Lior Jokel
Lior Jokel is a professional in Customer Experience with a background in Communication Sciences and Disorders. He has experience as a flight attendant and has served in the Israeli Air Force as a Flight Operations Officer.
Current Role at Daisy
Lior Jokel currently holds a position in Customer Experience at Daisy, where he has been employed since 2022. In this role, he focuses on enhancing customer interactions and ensuring satisfaction. His responsibilities likely include addressing customer inquiries, resolving issues, and implementing feedback mechanisms to improve service quality.
Previous Experience in Aviation
Before joining Daisy, Lior Jokel worked at EL AL Israel Airlines as a Flight Attendant from 2016 to 2017. His experience in this role involved direct customer service, managing passenger needs, and ensuring a safe and pleasant travel experience. Additionally, he served in the Israeli Air Force as a Flight Operations Officer from 2014 to 2015, where he gained insights into operational procedures and teamwork in a high-pressure environment.
Education in Communication Sciences
Lior Jokel studied at Ono Academic College, where he pursued a Bachelor of Arts in Communication Sciences and Disorders. His studies spanned from 2017 to 2021, providing him with a foundation in communication principles and practices. This educational background supports his current role in customer experience by equipping him with skills in effective communication and understanding customer needs.
Background in Customer Service
Lior Jokel has a background in customer service, developed through his roles in the aviation industry and his current position at Daisy. His experience as a Flight Attendant and in Customer Experience has equipped him with the skills necessary to interact effectively with customers, manage expectations, and deliver quality service.