J L.
About J L.
J L. is a Remote Digital Dental Technician specializing in live scan reviews and dentures at Dandy, with extensive experience in CAD/CAM dental design and technical management.
Company
J L. is currently employed at Dandy as a Remote Digital Dental Technician - Live Scan Review and Denture Specialist, located in Houston, Texas. They joined the company in 2022 and have been fulfilling their role remotely, emphasizing live scan reviews and denture specialization.
Title
As a Remote Digital Dental Technician - Live Scan Review and Denture Specialist, J L. provides live feedback and suggestions to improve the capture of intra-oral data during dental scans. They act as a point of escalation for difficult cases, offering technical case instructions to doctors and liaising closely with the design center to address concerns.
Education and Expertise
J L. has substantial expertise in using Trios scanners and Trios Dr facing software for live scan reviews. They focus on improving data capture quality by coaching team members on best practices for dental scanning. J L.'s attention to detail is paramount when reviewing dental orders and scans, ensuring high-quality results.
Background
Prior to joining Dandy, J L. accumulated extensive experience across multiple roles and companies. They were a CAD/CAM Dental Technician (Zirkonzahn) at Dental Laboratory and Milling Center in Houston, Texas, in 2022. They also held the position of Technical Manager - CAD/CAM Designer (Exocad) at 4G Dental Lab, where they worked from 2021 to 2022. Earlier roles include Lead CAD/CAM Dental Designer at Mariner Dental Lab, Dental Technician-Department Manager at Walker Dental Laboratory Inc, and Dental Technician-Supervisor and metal finisher at Oral Arts Dental Laboratories, Inc.
Skills and Tools Utilized
J L. utilizes a range of software tools including Kustomer, Zendesk chat software, Jira, Team Viewer, Splashtop, Slack, and Guru in their daily operations. These tools aid in communication, case management, and technical support, enabling effective collaboration with doctors and design teams.