Jennifer Silver
About Jennifer Silver
Jennifer Silver is the Head of Operations - Customer Intelligence at Dandy, with a background in strategic operations and analytics from her tenure at Uber and Epsilon.
Company
Jennifer Silver is currently employed at Dandy, where she serves as the Head of Operations for Customer Intelligence. She has held this position since 2021, based in New York, United States. Jennifer leverages her extensive experience in data-driven decision-making to spearhead customer intelligence initiatives at Dandy.
Title
Jennifer Silver holds the title of Head of Operations for Customer Intelligence at Dandy. In her role, she is responsible for strategically driving customer-centric strategies across digital channels and ensuring the efficient operation of customer intelligence functions.
Education and Expertise
Jennifer Silver completed her Bachelor's degree in Economics and Communications from the University of Pennsylvania, where she studied from 2011 to 2015. She possesses expertise in advanced data analysis tools like Gainsight and Dashbuilding Tools. Additionally, Jennifer demonstrates proficiency in SQL and Advanced Excel, which are crucial for her roles in data-driven decision-making and analytics.
Background
Jennifer Silver has an extensive background in strategic operations and analytics roles. Before joining Dandy, she worked at Uber as a Regional Operations Manager for Uber Eats in various strategic capacities from 2019 to 2021. Prior to Uber, Jennifer was at Epsilon, where she progressed from a Strategic Consultant Intern to a Senior Strategic Consultant in Digital Customer Experience (CX) from 2014 to 2019. Her rich background also includes participation in the Collegiate Marketing Summit organized by MarketingEDGE.org in 2013.
Achievements
Jennifer Silver has worked with high-profile clients, including Fortune 500 companies such as Dell, AbbVie, and PepsiCo. Her strategic contributions in both B2B and B2C markets have been instrumental in creating customer-centric strategies and driving growth within these organizations. Her role necessitates the use of advanced data analysis tools and methodologies, underscoring her proficiency in leveraging data to enhance customer intelligence operations.