Tom Gibbs
About Tom Gibbs
Tom Gibbs is an Account Manager at Dandy in New York, with a background in customer service and management.
Current Role at Dandy
Tom Gibbs is currently employed as an Account Manager at Dandy. He began this role in 2022 and is based in New York, New York. In his position, Tom is responsible for managing client accounts, ensuring client satisfaction, and building strong relationships to foster business growth.
Previous Role at Dandy
Before becoming an Account Manager, Tom Gibbs served as a Customer Success Lead at Dandy. He held this role from 2021 to 2022, also based in New York, New York. During his 9-month tenure, he focused on client onboarding, support, and ensuring successful client outcomes to enhance customer retention and satisfaction.
Customer Service Experience
Tom Gibbs has extensive experience in customer service, having worked as a Customer Service Representative at both TDF and Broadway.com. At TDF, he was employed for 7 months in 2019. Prior to that, he was with Broadway.com from 2018 to 2020, where his responsibilities included addressing customer inquiries and providing support to resolve issues effectively.
Team Management at AKA
Tom Gibbs served as a Team Manager at AKA from 2015 to 2019. Over his 4-year tenure, he managed teams and spearheaded various initiatives to improve operational efficiency and team collaboration. This experience was instrumental in honing his leadership and managerial skills.
Education
Tom Gibbs holds multiple degrees from different institutions. He earned a Bachelor of Arts (BA) in English and a Bachelor of Science (BS) in Criminal Justice and Corrections from Eastern Kentucky University. He also achieved an Associate of Arts (AA) in General Studies from Bluegrass Community and Technical College.