Victoria Hu

Victoria Hu

Head Of Customer Implementation @ Dandy

About Victoria Hu

Victoria Hu is the Head of Customer Implementation at Dandy in New York, with extensive experience in strategy, planning, and operations across various industries.

Head of Customer Implementation at Dandy

Victoria Hu currently serves as the Head of Customer Implementation at Dandy since 2023. Her role is based in New York, New York. In this capacity, she is responsible for overseeing the implementation process for customers, ensuring a seamless transition and high levels of customer satisfaction. Her experience in strategic planning and operations contributes to her effectiveness in managing complex, customer-focused initiatives.

Previous Roles at Dandy

Before her current position, Victoria Hu held multiple roles at Dandy, including Head of Strategy & Planning / Chief of Staff and General Manager - Removables Product Line. As the Head of Strategy & Planning / Chief of Staff from 2022 to 2023, she led strategic planning initiatives and supported the executive team. From 2021 to 2022, she served as the General Manager for the Removables Product Line, where she managed product development and market expansion efforts for removable dental products.

Experience at National Veterinary Associates

Victoria worked at National Veterinary Associates as a Senior Manager for the Online Pharmacy from 2020 to 2021 in the Los Angeles Metropolitan Area. During her tenure, she focused on enhancing online pharmacy operations. Prior to this, she was the Category Manager for Strategy & Operations from 2018 to 2020, where she played a key role in strategic planning and operational improvements across various categories.

Educational Background

Victoria Hu earned a Master of Business Administration (MBA) from The University of Chicago Booth School of Business, attending from 2016 to 2018. She also holds a Bachelor of Science (BS) in Commerce, with focuses on Finance and International Business, from the University of Virginia, where she studied from 2008 to 2012.

Professional Skills and Recognitions

Victoria is recognized for her adeptness in leading special turnaround projects and emergency task forces. She successfully grew an eCommerce P&L from $20M to over $60M in the digital healthcare industry. Her ability to address long-term strategic questions, such as new market opportunities and technology roadmaps, has been acknowledged by leadership. She is known for her empathetic listening skills and creating collaborative work environments.

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