Gaida Altassan
About Gaida Altassan
Gaida Altassan is a Customer Support Engineer at Daon, with a diverse background in technical roles and leadership. She has experience in database management, programming, and user experience, and holds degrees in Software Engineering and Applied Information Technology.
Work at Daon
Gaida Altassan has been employed at Daon as a Customer Support Engineer since 2020. In this role, she has contributed to customer support operations for four years at the company's location in Fairfax, Virginia. Her responsibilities likely include assisting clients with technical issues and ensuring a high level of customer satisfaction.
Current Role at Fathom
In addition to her position at Daon, Gaida Altassan has been working at Fathom as a User Experience and Support Engineer since 2021. She operates from Dammam, Eastern Saudi Arabia, where she has spent three years enhancing user experience and providing support to clients.
Previous Experience at Coder Kids, Inc.
Gaida Altassan served as the Studio Operations Manager at Coder Kids, Inc. from 2018 to 2019 for ten months in McLean, Virginia. Prior to this role, she worked as a Computer Science Tutor at the same organization for two months in 2018. Her experience in these positions reflects her involvement in educational and operational aspects of the company.
Educational Background
Gaida Altassan studied at Alfaisal University, where she earned a Bachelor's Degree in Software Engineering from 2014 to 2018. She furthered her education at George Mason University, obtaining a Master's degree in Applied Information Technology from 2018 to 2019. This academic background provides her with a solid foundation in software development and information technology.
Technical Skills and Expertise
Gaida Altassan possesses a diverse technical skill set that includes expertise in database management, programming languages such as Python, HTML, Java, and Swift. She also has experience in big data analysis, which complements her skills in mobile app and web development. This combination of skills allows her to work effectively across different platforms and technologies.