Alex Cotaras
About Alex Cotaras
Alex Cotaras is the Customer Success Team Lead at Dash Hudson in Halifax, Nova Scotia, where he has worked since 2021. He has a background in education, having taught in Canada and China, and holds degrees from Acadia University and Dalhousie University.
Current Role at Dash Hudson
Alex Cotaras serves as the Customer Success Team Lead at Dash Hudson, a position held since 2021. In this role, he is responsible for ensuring customer satisfaction and driving engagement with the company's products. His leadership in customer success emphasizes effective communication and teamwork, which are critical for fostering strong relationships with clients. Dash Hudson is based in Halifax, Nova Scotia, Canada, where Cotaras has contributed to the company's growth and customer retention strategies.
Previous Experience in Education
Before joining Dash Hudson, Alex Cotaras worked in various educational roles. He served as a Substitute Teacher at Halifax Regional Centre for Education (HRCE) for six months in 2020 to 2021. Additionally, he was a Secondary School Teacher at Sino-Canada School in Suzhou, China, for one year from 2019 to 2020, and at Maple Leaf Educational Systems in Dalian, China, for two years from 2017 to 2019. These experiences provided him with a strong foundation in communication and teamwork.
Educational Background
Alex Cotaras holds a Bachelor of Education (BEd) degree in Secondary Education and Teaching from Acadia University, which he completed from 2016 to 2017. He also earned a Bachelor of Arts (BA) degree in History from Dalhousie University, where he studied from 2011 to 2015. His educational background supports his expertise in teaching and his transition to customer success.
Expertise in Educational Technology
Cotaras possesses expertise in PowerSchool, a student information system widely used in educational institutions. This knowledge enhances his ability to understand customer needs in the educational sector and contributes to his effectiveness in his current role at Dash Hudson. His background in education and technology positions him well to bridge the gap between customer expectations and product offerings.
Career Transition to Customer Success
Alex Cotaras transitioned from a career in education to a leadership role in customer success at Dash Hudson. This shift demonstrates his adaptability and commitment to leveraging his skills in communication and teamwork in a new context. His experience in educational settings has equipped him with valuable insights into customer needs, allowing him to effectively support clients in the tech industry.