Bronwen Knight
About Bronwen Knight
Bronwen Knight is a Customer Success Associate at Dash Hudson, where she has worked since 2021. She has a background in customer service and brand strategy, with previous roles at ADP and Dash Hudson, and holds a Bachelor of Commerce in Marketing Management from Dalhousie University.
Current Role at Dash Hudson
Bronwen Knight serves as a Customer Success Associate at Dash Hudson, a position she has held since 2021. In this role, she focuses on ensuring customer satisfaction and success by providing support and guidance to clients. Her responsibilities include analyzing customer needs and offering tailored solutions to enhance their experience with Dash Hudson's products and services.
Previous Experience at Dash Hudson
Prior to her current role, Bronwen Knight held several positions at Dash Hudson. She worked as a Customer Success Intern in 2019 for four months, followed by a role as a Junior Customer Success Associate from 2020 to 2021 for four months. Additionally, she completed a Brand Strategy Internship in 2018 for three months. In these roles, she contributed to customer support and engagement strategies.
Education and Qualifications
Bronwen Knight earned a Bachelor of Commerce (B.Com.) degree in Marketing Management from Dalhousie University, where she studied from 2015 to 2020. Prior to this, she attended Collingwood Collegiate Institute, where she achieved the status of Ontario Scholar from 2011 to 2015. Her educational background has provided her with a solid foundation in marketing principles and customer engagement strategies.
Professional Involvement and Associations
Bronwen Knight has been actively involved in various professional organizations. She was a General Member of the Rowe Women in Business Association from 2018 to 2020. Additionally, she served as a Second Year Representative for the Dalhousie Commerce Society in 2018. These roles allowed her to engage with peers and contribute to initiatives supporting business education and networking.
Contributions to Marketing Strategy
In her roles at Dash Hudson, Bronwen Knight participated in the analysis of marketing trends to enhance the company's content strategy. She engaged in providing real-time recommendations for optimizing photo and video content, aimed at driving return on investment (ROI) for clients. Additionally, she contributed insights and feedback that supported the development of Dash Hudson's visual intelligence platform.