Laura Mac Dougall, MBA
About Laura Mac Dougall, MBA
Laura Mac Dougall is a Senior Manager of Account Management at Dash Hudson, where she has worked since 2023. She has a diverse background in customer success, marketing, and education, holding an MBA from Saint Mary's University.
Work at Dash Hudson
Laura Mac Dougall has held multiple roles at Dash Hudson, a company specializing in visual marketing software. She began her tenure as a Customer Success Manager from 2020 to 2022, where she focused on enhancing customer satisfaction and retention. Following this, she served as Senior Manager of Customer Success from 2022 to 2023, overseeing the customer success team and strategies. Currently, she is the Senior Manager of Account Management, a position she has held since 2023. In this role, she is responsible for managing client accounts and ensuring their needs are met effectively.
Education and Expertise
Laura Mac Dougall earned her Master of Business Administration (MBA) from Saint Mary's University, completing her studies from 2017 to 2021. Prior to her MBA, she obtained a Bachelor of Business Administration (BBA) with a major in Marketing from St. Francis Xavier University, where she studied from 2009 to 2013. Her educational background provides her with a solid foundation in business management and marketing strategies.
Background
Laura Mac Dougall has a diverse professional background with experience in various roles across multiple organizations. She worked at Nova Scotia Business Inc. (NSBI) as a Marketing Advisor in Strategy Research & Marketing from 2017 to 2019. Earlier in her career, she held positions such as Business Support in Investment Attraction at NSBI and Retail Marketing Specialist at The Chronicle Herald. She also gained experience as a Marketing Assistant at DSME (Daewoo Shipbuilding & Marine Engineering Co., Ltd.) and as a Research Assistant at St. Francis Xavier University.
Professional Experience
Throughout her career, Laura Mac Dougall has accumulated significant experience in account management, customer success, and marketing. She has transitioned through various roles at Dash Hudson, demonstrating her ability to adapt and grow within the organization. Her previous positions at NSBI and other companies have equipped her with skills in strategy development, customer relations, and marketing, contributing to her effectiveness in her current role.