Leith Rankin
About Leith Rankin
Leith Rankin is a Customer Success Team Manager at Dash Hudson, with a background in customer success and brand strategy in the health and wellness industry. He has held various roles in customer service and management, along with experience in hairstyling and sailing instruction.
Current Role at Dash Hudson
Leith Rankin serves as the Customer Success Team Manager at Dash Hudson, a position held since 2021. In this role, Rankin oversees customer success initiatives and leads the team to enhance client satisfaction and engagement. The position is based in Halifax, Nova Scotia, Canada, where Rankin has contributed to the company's objectives for three years.
Previous Experience at Dash Hudson
Prior to the current role, Leith Rankin held multiple positions at Dash Hudson. Rankin started as a Junior Customer Success Representative from 2019 to 2020, then progressed to Customer Success Representative from 2020 to 2021. Additionally, Rankin worked as a Customer Success Team Lead for five months in 2021. This progression highlights Rankin's growth and adaptability within the company.
Work History in Customer Service and Brand Strategy
Leith Rankin has a diverse background in customer service and brand strategy. Before joining Dash Hudson, Rankin worked as a Brand Ambassador at Mosaic Sales Solutions in 2014. Rankin also has experience in the health, wellness, and fitness industry, which contributes to a strong understanding of brand strategy. Other roles include hairstylist at Spirit Spa Inc. and barista at Starbucks.
Educational Background
Leith Rankin studied at Memorial University of Newfoundland, earning a Bachelor of Arts (B.A.) with a major in English and a minor in Political Science from 2010 to 2015. Additionally, Rankin attended Hair Design Centre, completing a program in hair design from 2016 to 2017. This educational background supports Rankin's skills in communication and editing.
Skills and Expertise
Leith Rankin possesses a range of skills relevant to customer success and management. These include expertise in editing, communication, event management, and public speaking. Rankin is also proficient in using Microsoft Word, which aids in effective documentation and reporting within the customer success framework.