Nicole Warden
About Nicole Warden
Nicole Warden is a Sales Supervisor at Data Doctors in Boulder, Colorado, where she has worked since 2018. She has a diverse background in sales and technical support, having previously held positions at Intrado Inc, Rise Broadband, and Level 3 Communications.
Current Role at Data Doctors
Nicole Warden serves as a Sales Supervisor at Data Doctors in Boulder, Colorado. She has held this position since 2018, contributing to the company's sales strategies and client engagement initiatives. Warden has developed strategies for client engagement and retention through the monthly membership program, enhancing customer satisfaction and loyalty. Her role involves collaborating with computer technicians to ensure comprehensive resolution of client issues, which is crucial for maintaining service quality.
Previous Experience at Intrado Inc
Prior to her current role, Nicole Warden worked at Intrado Inc from 2002 to 2009 as a Project Coordinator. During her seven years at the company, she was involved in various projects that required coordination and management skills. Warden also held the position of DIA-CLEC during her tenure at Intrado, further expanding her experience in the telecommunications sector.
Experience at Rise Broadband
Nicole Warden has experience at Rise Broadband, where she worked in multiple roles. In 2017, she served as Supervisor for the Chat Email & Social Media Team for eight months. Additionally, she worked as a Social Media Moderator/Escalations Specialist from 2016 to 2017 for four months. These positions involved managing customer interactions and ensuring effective communication across various platforms.
Technical Background at Level 3 Communications
Warden's technical expertise includes a role as a Tier II Technician at Level 3 Communications in 2010. Although her tenure was brief, lasting five months, this position provided her with valuable experience in diagnosing and resolving technical issues, contributing to her overall skill set in the telecommunications industry.
Education and Early Studies
Nicole Warden completed her studies at Olde Columbine, where she focused on General Studies and earned her diploma from 1990 to 1993. This educational background laid the foundation for her career in sales and project coordination, equipping her with essential skills for her professional journey.