Carson Stones
About Carson Stones
Carson Stones is a Senior Customer Success Director and Strategic Operations Lead at data.world, with a strong background in customer success and strategic operations in the energy sector. He has previously held positions at GLG and Informatica, demonstrating a proven track record in achieving high renewal and expansion rates with enterprise customers.
Current Role at data.world
Carson Stones serves as the Senior Customer Success Director and Strategic Operations Lead at data.world since 2024. In this role, he is responsible for overseeing customer success initiatives and strategic operations. Previously, he held the position of Senior Customer Success Director at the same organization from 2022 to 2024. His contributions have been significant in enhancing customer relationships and driving platform engagement.
Previous Experience at GLG
Carson Stones worked at GLG (Gerson Lehrman Group) in various roles from 2014 to 2018. He began as a Senior Associate in the Energy and Industrials sector, followed by a position as Engagement Manager focusing on Private Equity and Venture Capital. He also served as a Content Manager, where he played a key role in launching a business initiative aimed at sourcing energy and industrial expertise for institutional investors. His experience at GLG spanned multiple years and locations, primarily in Austin, Texas.
Education and Expertise
Carson Stones holds a Master of Global Policy Studies with a focus on Energy and Climate Policy from The LBJ School of Public Affairs at the University of Texas at Austin, which he completed from 2012 to 2014. He also earned a Bachelor of Arts in History and a Bachelor of Science in Communication Studies, specializing in Corporate Communication, from the University of Texas at Austin. His academic background provides a strong foundation for his expertise in energy policy and strategic operations.
Customer Success Achievements
At data.world, Carson Stones has demonstrated a proven track record in customer success, achieving an average renewal and expansion rate of 107% with strategic enterprise customers. He has been instrumental in driving customer engagement, responsible for 80% of net new platform users since 2021 through the development of strategic customer relationships.
Teaching and Tutoring Experience
Carson Stones has experience in education, having worked as a Teaching Assistant at The University of Texas at Austin - Energy Institute from 2013 to 2014. He also served as an Algebra and Geometry Tutor at Sylvan Learning Center in 2012. These roles contributed to his skills in communication and mentorship, further enhancing his professional capabilities.