Kirby Hisler
About Kirby Hisler
Kirby Hisler is a Senior Customer Success Director at data.world, with a background in customer success roles across various companies, including Sprinklr and Informatica. He holds a Bachelor's Degree in Public Relations from Texas Tech University.
Current Role at data.world
Kirby Hisler serves as the Senior Customer Success Director at data.world, a position he has held since 2022. In this role, he is responsible for overseeing customer success initiatives and ensuring that clients derive maximum value from the company's data management solutions. Hisler's experience in customer success positions him to effectively manage client relationships and drive customer satisfaction.
Previous Experience at data.world
Before his current role, Kirby Hisler worked at data.world as a Customer Success Director from 2021 to 2022. In this capacity, he focused on enhancing customer engagement and support, contributing to the overall success of the company's customer success strategies. Hisler's tenure at data.world has allowed him to develop a deep understanding of the company's offerings and client needs.
Career Background in Customer Success
Kirby Hisler has a robust background in customer success, having held various roles in the field. He worked at Informatica as a Customer Success Manager from 2019 to 2021, where he managed customer relationships and supported client onboarding. Prior to that, he served as a Customer Success Manager at OneSpot from 2017 to 2019 and held multiple positions at Sprinklr, including Customer Success Analyst and Customer Success Manager.
Internship Experience
Kirby Hisler began his career with internships that provided foundational experience in customer relations. He was a Customer Success Intern at Sprinklr in 2015 for three months, where he gained insights into customer success practices. Earlier, in 2013, he interned with the National MS Society as a Bike MS Intern for three months, contributing to event planning and execution.
Education and Academic Background
Kirby Hisler earned a Bachelor's Degree in Public Relations and Media Strategies from Texas Tech University. His academic background has equipped him with essential communication skills and knowledge in media strategies, which are valuable in his customer success roles.