David Tyler
About David Tyler
David Tyler is an IT Operations Manager at DataBank IMX, where he has worked since 2015. He has a background in systems engineering and has contributed to various IT processes, including ticketing systems and change management.
Work at DataBank IMX
David Tyler has served as the IT Operations Manager at DataBank IMX since 2015. In this role, he has enhanced the utilization of the ticketing system for various IT processes, including incident management, employee onboarding and offboarding, change management, and purchasing. He has also formalized and implemented a weekly change management process to streamline IT operations. His responsibilities include implementing scheduled maintenance routines and setting parameters for servers and switches to ensure optimal performance.
Previous Experience at Jefferies LLC
David Tyler worked at Jefferies LLC for a total of 18 years, holding two significant positions. Initially, he served as a Senior Systems Engineer from 1997 to 2007. Following this role, he advanced to the position of Vice President of Client Engineering, where he worked from 2006 to 2014. During his tenure at Jefferies LLC, he contributed to various IT initiatives and played a key role in enhancing systems and processes.
Education and Expertise
David Tyler studied Business Administration and Management at The University of Texas at Arlington from 1979 to 1981. His educational background supports his extensive experience in IT operations and management. His expertise includes developing and maintaining standardized desktop images for Windows 7 and Windows 10 across multiple hardware platforms, as well as increasing disaster recovery and high availability capabilities.
IT Operations Management Skills
In his role as IT Operations Manager, David Tyler has implemented various strategies to improve IT operations. He has developed a standardized desktop image for Windows operating systems and increased disaster recovery capabilities by ensuring annual testing is conducted. His focus on optimizing IT processes includes establishing a scheduled maintenance routine and setting performance parameters for critical infrastructure.