Lauren Mitchell
About Lauren Mitchell
Lauren Mitchell is the Manager of Customer Success at DataBank IMX, where she has worked since 2023. She has a diverse professional background that includes roles in customer success, real estate, and retail, along with a Bachelor of Arts in Anthropology from Millersville University of Pennsylvania.
Current Role at DataBank IMX
Lauren Mitchell currently serves as the Manager of Customer Success at DataBank IMX, a position she has held since 2023. In this role, she oversees customer success initiatives, ensuring that clients receive the support and resources they need to maximize their experience with the company. Her leadership in this position builds on her previous experience at DataBank IMX, where she worked as a Customer Success Manager and Customer Success Associate.
Previous Experience at DataBank IMX
Lauren Mitchell's tenure at DataBank IMX began in 2021 when she joined as a Customer Success Associate. She held this position for three months before advancing to the role of Customer Success Manager, where she worked for one year until 2023. Her progression within the company highlights her commitment to customer satisfaction and her ability to adapt to various responsibilities within the customer success domain.
Background in Real Estate
Lauren has a solid background in real estate, having worked as a Realtor at Iron Valley Real Estate from 2016 to 2018 and at LancLiving Realty from 2018 to 2021. During her time in these roles, she focused on supporting clients with education and integrity, which contributed to her success in a competitive market. Her experience in real estate has equipped her with valuable skills in client relations and negotiation.
Education and Expertise
Lauren Mitchell studied at Millersville University of Pennsylvania, where she earned a Bachelor of Arts (B.A.) in Anthropology. This academic background, combined with her diverse professional experience, has provided her with a unique perspective and skill set applicable to her roles in customer success and real estate. Her education supports her ability to understand client needs and foster strong relationships.
Diverse Professional Background
Lauren Mitchell possesses a diverse professional background that spans various industries, including retail, human services, and marketing. Prior to her roles in customer success and real estate, she worked as a Direct Support Professional at Community Services Group from 2013 to 2017 and as a Pharmacy Technician at CVS Pharmacy from 2007 to 2015. This varied experience has contributed to her well-rounded skill set and ability to connect with clients across different sectors.