Liz Kolseth
About Liz Kolseth
Liz Kolseth is a Professional Services Team Lead at DataBank IMX, where she has worked since 2017. She has extensive experience in the ECM and business process automation industry, with prior roles at Wells Fargo and Fiserv.
Work at DataBank IMX
Liz Kolseth has been employed at DataBank IMX since 2017, where she currently serves as the Professional Services Team Lead. In this role, she oversees the professional services team, focusing on delivering effective solutions and support to clients. Prior to her current position, she worked as a Solutions Engineer at DataBank IMX from 2014 to 2017. Her tenure at the company has allowed her to develop a deep understanding of the public sector within the ECM and business process automation industry.
Previous Experience at Fiserv
Before joining DataBank IMX, Liz Kolseth worked at Fiserv in two capacities. She served as a Senior Software Services Representative (BPM) from 2008 to 2013, where she gained significant experience in software services. Following that, she held the same title from 2013 to 2014, further enhancing her skills in customer service and support within the technology sector.
Career Background at Wells Fargo
Liz Kolseth began her career at Wells Fargo, where she worked as a Customer Service Representative 3 from 2006 to 2008. During her two years in this role, she developed foundational skills in customer care and service management, which have contributed to her professional growth in subsequent positions.
Education and Expertise
Liz Kolseth earned her Bachelor's Degree in Business, Management, and Marketing from Southwest Minnesota State University, where she studied from 1999 to 2003. Her educational background has equipped her with essential knowledge and skills that support her expertise in resourcing, forecasting, project management, and customer care within the professional services sector.
Skills in Business Process Automation
Liz Kolseth possesses expertise in the discovery, design, and implementation of business process automation services. She is skilled in services estimation and project management, which are critical in ensuring the successful delivery of professional services. Her strong focus on the public sector enhances her ability to meet the specific needs of clients within this industry.