Liz Kolseth
About Liz Kolseth
Liz Kolseth is a Program Manager and Team Lead at DataBank IMX, where she has worked since 2022. She has extensive experience in the ECM and business process automation industry, with a strong focus on the Public Sector.
Current Role at DataBank IMX
Currently, Liz Kolseth serves as Program Manager and Team Lead at DataBank IMX, a position she has held since 2022. In this role, she is responsible for overseeing program management and leading a team in delivering professional services. Her focus is on enhancing business process automation solutions, particularly within the public sector. This position allows her to leverage her extensive experience in managing projects and teams in a remote work environment.
Previous Experience at DataBank IMX
Prior to her current role, Liz Kolseth worked at DataBank IMX as a Solutions Engineer from 2014 to 2017. In this capacity, she contributed to the design and implementation of solutions tailored to client needs. Her experience at DataBank IMX has provided her with a deep understanding of enterprise content management and business process automation.
Professional Background in Customer Service and Software Services
Liz Kolseth has a diverse professional background that includes roles in customer service and software services. She worked at Wells Fargo as a Customer Service Representative from 2006 to 2008, where she developed her customer care skills. Later, she joined Fiserv as a Senior Software Services Representative, where she focused on business process management from 2008 to 2014. This combination of experiences has equipped her with a strong skill set in client relations and service delivery.
Education and Expertise
Liz Kolseth earned her Bachelor's Degree in Business, Management, and Marketing from Southwest Minnesota State University, completing her studies from 1999 to 2003. Her educational background supports her expertise in discovery, design, and implementation of business process automation services. Additionally, she possesses skills in forecasting, project management, and program management, which are essential for her current and previous roles.