Michael Maglione
About Michael Maglione
Michael Maglione is a Help Desk Technician with extensive experience in customer service and technical support. He has worked in various roles across multiple industries, including technology, catering, and retail.
Current Role at DataBank IMX
Michael Maglione currently serves as a Help Desk Technician at DataBank IMX. He has held this position since 2021, contributing to the organization's technical support and customer service operations. His role involves assisting users with technical issues, troubleshooting hardware and software problems, and ensuring smooth IT operations.
Previous Experience at PCS
Before joining DataBank IMX, Michael worked at PCS as a Field Service Unit from 2019 to 2021. During his two years in Moorestown, NJ, he gained experience in providing on-site technical support and service, which enhanced his skills in customer interaction and problem resolution.
Work History in Catering and Hospitality
Michael has a background in the catering and hospitality industry. He worked as a Catering Server for Chartwells in their Higher Education Division from 2009 to 2011. Additionally, he served as a Banquet Server at Lakewood Country Club from 2004 to 2008, where he developed skills in customer service and event management.
Retail Experience at T-Mobile and Guess?
Michael has extensive experience in retail. He worked at T-Mobile as a Retail Sales Associate from 2011 to 2019 for eight years, where he focused on sales and customer service. Prior to that, he was employed at Guess? as a Cashier and Sales Associate for six months in 2008, gaining foundational retail skills.
Educational Background in Business Administration
Michael studied at Ocean County College, where he achieved a degree in Business Administration and Management, General. This educational background has provided him with a solid foundation in business principles and management practices, which he applies in his professional roles.