Patrick Higgins
About Patrick Higgins
Patrick Higgins serves as the Director of Professional Services for Development, Database & Infrastructure Services at DataBank IMX, where he has worked since 2015. He has extensive experience in technical support and database services, having held various roles at Hyland Software and DataBank IMX over the years.
Current Role at DataBank IMX
Patrick Higgins serves as the Director of Professional Services - Development, Database & Infrastructure Services at DataBank IMX. He has held this position since 2015 and works remotely. In this role, he is responsible for overseeing the development and implementation of database and infrastructure services, ensuring that they meet the needs of clients and align with industry standards.
Previous Experience at DataBank IMX
Prior to his current role, Patrick worked at DataBank IMX as a Professional Services Manager for Database and Data Migration Services from 2014 to 2015. His tenure lasted 11 months, during which he managed projects related to database services and data migration, contributing to the company's service offerings.
Career at Hyland Software
Patrick Higgins has extensive experience at Hyland Software, where he held various positions from 2004 to 2014. He started as a Technical Support Associate Analyst and progressed to roles including Technical Support Team Leader and Manager of Healthcare Technical Support. His work involved providing technical support and leading teams to enhance customer satisfaction and operational efficiency.
Education and Technical Training
Patrick Higgins completed his high school education at Port Clinton High School, earning a diploma from 1996 to 1999. He furthered his education at Total Technical Institute, where he studied Component Level Electronics, Computer Technology/Computer Systems Technology, and Robotics, achieving a diploma in Applied Electronic Technologies from 1999 to 2001.
Technical Skills and Expertise
Patrick has a strong passion for various technical areas, including database design, coding, performance tuning, server layout, process flow, and user interface design. He possesses experience in crafting scalable enterprise solutions and building high-performance teams. His expertise includes consulting with executives and navigating technical options to produce effective solutions and training.