Chris Sheffie
About Chris Sheffie
Chris Sheffie serves as the Lead Data Center Technician at DataBank, where he has worked since 2022. He has a diverse background in customer service and technical roles, with previous positions at ADT Security Services, Tyco Integrated Security, and Interior Logic Group.
Current Role at DataBank
Chris Sheffie serves as the Lead Data Center Technician at DataBank, a position he has held since 2022. In this role, he is responsible for monitoring and maintaining the building management system. He engages both internal and external personnel regarding site issues, ensuring efficient operations within the data center. His responsibilities also include training and coaching teammates in the monitoring and maintenance of site systems and infrastructure.
Previous Experience in Data Center Operations
Prior to his current role, Chris worked at DataBank as a Data Center Technician from 2019 to 2022. His experience in this position laid the foundation for his current responsibilities. Chris has also held various roles in the security services industry, including a Team Lead position at Tyco Integrated Security from 2011 to 2014, where he managed team operations in Aurora, Colorado.
Customer Service Background
Chris has a strong background in customer service, having worked at ADT Security Services in multiple roles. His positions included Inbound Customer Support Representative, Outbound Customer Service Representative, and Banking Team Customer Service Representative from 2006 to 2011. These roles involved direct interaction with customers and required effective communication skills.
Educational Qualifications
Chris holds a Master of Arts in Information Systems from the University of Denver, where he studied from 2009 to 2012. He also earned a Bachelor of Science in Business Administration from Columbia College, completing his studies from 2006 to 2008. His educational background provides a solid foundation for his technical and managerial roles in the data center industry.
Career Progression
Chris's career began at Target, where he worked as a Backroom/Flow Team Member from 2002 to 2006. He then transitioned to various customer service roles at ADT Security Services before moving into data center operations. His experience at Interior Logic Group as a Senior Order Coordinator from 2014 to 2018 further diversified his skill set, contributing to his expertise in data center management.