Kevin Newman

Kevin Newman

Cloud Support Engineer @ DataBank

About Kevin Newman

Kevin Newman is a Cloud Support Engineer at DataBank, Ltd. in Colorado, specializing in installation, patching, and troubleshooting across various operating systems since 2019.

Work at DataBank

Kevin Newman has been employed at DataBank, Ltd. as a Cloud Support Engineer since 2019. In this role, he is responsible for installation, patching, and troubleshooting across various Windows and Linux-based operating systems. His expertise contributes to the company's cloud services, ensuring reliability and performance for clients. Kevin's position requires collaboration with coworkers and the Network Operations Center (NOC) to maintain effective support and service delivery.

Previous Experience at Nordstrom

Prior to his role at DataBank, Kevin Newman worked at Nordstrom in various technical positions. He served as an Enterprise Operations Tech 1 from 2011 to 2014, followed by roles as Enterprise Operations Tech 2 from 2015 to 2017, and Enterprise Operations Tech 3 from 2017 to 2019. His responsibilities included managing enterprise operations and providing technical support, enhancing his skills in a fast-paced retail environment.

Education and Certifications

Kevin Newman studied at Red Rocks Community College, where he completed a certificate program in Computer and Information Systems. He achieved the MCIPT Server 2008 Server Admin certification and holds a Computer Support Technician Certificate. His educational background provides a solid foundation for his technical skills and knowledge in IT support and systems management.

Technical Skills and Expertise

Kevin Newman possesses a wide range of technical skills. He is proficient in using Proteus/6Connect DNS/IPAM applications and has experience with Big-IP F5 LTM/GTM and Netscaler load balancers. His expertise extends to configuring and troubleshooting Cisco ASA/ACE and Palo Alto firewalls, as well as managing client and site-to-site VPNs. He is also knowledgeable in VMware products, Microsoft Hyper-V, and backup solutions such as Veeam, Avamar, and Commvault.

Collaboration and Teamwork

Kevin Newman has demonstrated effective collaboration skills throughout his career. He has worked closely with coworkers, the NOC, and support triage teams in a team-oriented atmosphere. His ability to communicate and work with others enhances operational efficiency and contributes to successful project outcomes in his technical roles.

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