Loren Krasner
About Loren Krasner
Loren Krasner is an IT Manager with extensive experience in managing IT operations and support teams. He has worked for various companies, including Capital One, Whitley Penn, and DataBank, Ltd., and holds a Bachelor of Applied Arts and Science from the University of North Texas.
Current Role at DataBank
Loren Krasner serves as the IT Manager at DataBank, Ltd. since 2021. In this role, he oversees IT operations and supports a hybrid work environment. He manages a team responsible for providing IT support to over 1,000 users across 70 locations. His responsibilities include improving key performance indicators (KPIs) and metrics by implementing consistent processes and increasing automation for ticket closures.
Previous Experience at Capital One
Loren Krasner worked at Capital One in two separate roles. Initially, he served as a Principal Associate Lead in Field Services from 2015 to 2016 for eight months in Plano, TX. He returned to Capital One and continued in the same position from 2016 to 2018 for two years. His work involved leading teams and managing IT services.
Experience at Whitley Penn
Loren held the position of IT Manager at Whitley Penn from 2018 to 2021 for three years in Dallas, Texas. In this role, he was responsible for overseeing IT operations and ensuring effective support for the organization’s technology needs.
Educational Background
Loren Krasner studied at the University of North Texas, where he earned a Bachelor of Applied Arts and Science in Business Administration and Management, General. His education provided a foundation for his career in IT management and support.
Career History in IT Support
Loren has a diverse background in IT support roles. He worked as a System Support Specialist at Jackson Walker LLP from 2010 to 2012 for two years in the Dallas/Fort Worth Area. He also served as IT Systems Support at PSAV from 2013 to 2015 for two years in Dallas, TX. His experience spans various aspects of IT management and support.