Matthew Anderson
About Matthew Anderson
Matthew Anderson serves as the Shift Lead for Support Services at DataBank, Ltd. in Baltimore, Maryland, where he has worked since 2020, bringing over 15 years of IT experience across various roles and organizations.
Work at DataBank
Matthew Anderson has been serving as the Shift Lead for Support Services at DataBank, Ltd. since 2020. In this role, he is responsible for overseeing support operations and ensuring efficient service delivery. His tenure at DataBank spans four years, during which he has contributed to the company's support services in Baltimore, Maryland.
Previous Employment History
Before joining DataBank, Matthew held various positions in the IT sector. He worked at Court Square Group as Team and Delivery Lead on the Pfizer Account from 2008 to 2010. He also served as a Windows Server Administrator at TEKsystems from 2016 to 2017. His experience includes working at Hewlett Packard Enterprise as a Wintel System Administrator for the Healthways Account and managing systems at Laureate International Universities in multiple roles, including Windows System Administrator and Endpoint Engineering Team Lead.
Education and Expertise
Matthew Anderson studied Computer Science at Bucknell University, where he earned a Bachelor of Engineering (B.Eng.) degree from 2000 to 2004. He also attended Avon Old Farms High School from 1996 to 2000. With over 15 years of IT experience, he has developed expertise in supporting both large and small enterprises across various domains, including endpoint management, server administration, and cybersecurity.
Technical Skills and Contributions
Matthew has supported over 4000 servers globally, gaining exposure to technologies such as Windows and VMware OS, as well as hardware from HP, Dell, and Cisco. He managed over 5000 endpoints across multiple platforms, including Windows, Mac, and mobile. Additionally, he oversaw the implementation of new cybersecurity tools and products, enhancing the security of IT environments.
Career Development
Matthew's career in IT began with an internship at Travelers Insurance from 1998 to 2001. He progressed through various roles, including Systems Analyst/Admin at Court Square Group and Manager of Security Engineering at Laureate International Universities. His diverse experience has equipped him with a comprehensive understanding of IT operations and security measures.