Tracy Walls
About Tracy Walls
Tracy Walls is a Senior Product Analyst at DataBank, Ltd., with a strong background in customer relationship management and business process efficiency in the telecommunications sector. With over 15 years of experience, she has held various analytical roles at notable companies including Voya Financial and Zayo Group.
Work at DataBank
Tracy Walls has been employed at DataBank, Ltd. as a Senior Product Analyst since 2020. In this role, she focuses on product analysis and contributes to the company's strategic initiatives. Prior to her current position, she served as a Senior Product Analyst in Cloud and Security at DataBank from 2018 to 2020. Her tenure at DataBank highlights her commitment to enhancing product offerings and improving customer experiences.
Previous Experience in Telecommunications
Tracy Walls has a strong background in customer relationship management within the telecommunications sector. Before joining DataBank, she worked at Zayo Group as a Product Analyst from 2016 to 2018. Additionally, she spent 11 years at Voya Financial, where she held the positions of Business Operation Analyst and Metrics Reporting Analyst from 2003 to 2014. This extensive experience has equipped her with valuable insights into business process efficiency.
Education and Expertise
Tracy Walls studied at County College of Morris, where she earned a degree in Business Administration and Management from 1984 to 1987. Her educational background complements her professional expertise, particularly in enhancing business process efficiency and troubleshooting complex issues related to product analysis.
Skills in Product Analysis
Tracy Walls possesses strong skills in troubleshooting complex issues related to product analysis. Her experience across various roles in the telecommunications industry has contributed to her ability to enhance business processes and improve product offerings. This skill set is essential in her current role as a Senior Product Analyst at DataBank.