Melissa Ekdahl
About Melissa Ekdahl
Melissa Ekdahl is a Senior Account Executive at Databaseusa, where she has worked since 2013. She has a diverse background in various roles, including experience as a Nursing Assistant and in customer service positions.
Current Role at DatabaseUSA
Melissa Ekdahl serves as a Senior Account Executive at DatabaseUSA, a position she has held since 2013. In this role, she is responsible for managing client accounts and developing strategies to enhance customer engagement. Her tenure at DatabaseUSA spans over 11 years, during which she has contributed to the company's growth and client satisfaction.
Previous Experience in Healthcare
Prior to her current position, Melissa worked as a Nursing Assistant at Douglas County Health Center from 2009 to 2010. This role involved providing direct care to patients and supporting healthcare professionals in a clinical setting. Her experience in healthcare provided her with valuable skills in communication and patient interaction.
Professional Background in Customer Service
Melissa has a diverse background in customer service roles. She worked as a Server at Outback Steakhouse in 2012 and as a Tas Agent at Accurate Communications from 2012 to 2013. These positions required her to engage with customers directly, manage inquiries, and ensure a positive experience for clients.
Education and Qualifications
Melissa studied at Metropolitan Community College, where she earned an Associate of Arts degree in General Studies. Her educational journey spanned from 2002 to 2013, reflecting a commitment to her academic and professional development. She also completed her high school education at Bryan Senior High School from 1992 to 1996.
Early Career at Walt Disney World
Melissa began her career in the hospitality industry as a Lead Cashier during the Walt Disney World College Program in 2005. This position lasted for one month and provided her with foundational experience in customer service within a high-profile environment.