Alina Shatkivska
About Alina Shatkivska
Alina Shatkivska is a Customer Success Analyst at DataBees with a background in International Economics from Kyiv National Economics University.
Current Role at DataBees
Alina Shatkivska serves as a Customer Success Analyst at DataBees. She has been in this role since 2021. In her position, she focuses on ensuring customer satisfaction and optimizing the user experience. Her responsibilities include analyzing customer feedback and implementing strategies to enhance service delivery.
Previous Experience at Skyeng
Before joining DataBees, Alina worked at Skyeng as an Online Teacher from 2018 to 2022. During her four years at Skyeng, she developed and delivered educational content to students, adapting her teaching methods to meet diverse learning needs. This experience contributed to her skills in communication and customer engagement.
Sales Management at Vivienne
Alina held the position of Sales Manager at Vivienne for four months in 2020. In this role, she was responsible for managing sales operations and developing customer relationships in Kyiv City, Ukraine. This experience provided her with insights into sales strategies and customer interactions.
Education Background
Alina Shatkivska studied at Kyiv National Economics University, where she earned a Bachelor's degree in International Economics from 2018 to 2022. Her education provided her with a strong foundation in economic principles and international market dynamics. Additionally, she participated in the Future Leaders Exchange (FLEX) Program from 2016 to 2017, which further developed her leadership skills.