Brian Scanlan
About Brian Scanlan
Brian Scanlan is a Customer Support Associate at DataCamp, where he has worked since 2019. He has a background in client support and coaching, with previous roles at Schoology and Asphalt Green, and holds a Bachelor of Arts degree from the University of Missouri - Columbia.
Work at DataCamp
Brian Scanlan has been employed at DataCamp as a Customer Support Associate since 2019. In this role, he provides assistance to users, addressing inquiries and resolving issues related to the platform. His experience in customer support contributes to enhancing user satisfaction and ensuring a smooth experience for DataCamp's clientele.
Previous Experience at Schoology
Before joining DataCamp, Brian worked at Schoology as a Client Support Specialist from 2017 to 2019. During his two years in this position, he was responsible for supporting clients with their educational technology needs, helping to facilitate effective use of the Schoology platform in various educational settings.
Background in Coaching at Asphalt Green
Brian's career includes a role at Asphalt Green, where he served as a Recess Coach from 2013 to 2015. In this capacity, he supervised and engaged with children during recess, promoting physical activity and social interaction in a safe environment. This experience contributed to his skills in communication and teamwork.
Education and Expertise
Brian Scanlan studied at the University of Missouri - Columbia, where he earned a Bachelor of Arts degree from 2008 to 2012. His educational background provides a foundation for his professional roles, equipping him with critical thinking and problem-solving skills applicable in customer support and coaching.
Current Role as Senior Tour Guide
In addition to his work at DataCamp, Brian has been a Senior Tour Guide at Central Park Bike Tours since 2013. His responsibilities include leading bike tours through Central Park, sharing knowledge about the park's history and attractions, and ensuring an enjoyable experience for participants.