Folkert K.
About Folkert K.
Folkert K. is a Senior Customer Success Manager at DataCamp, where he guides organizations in achieving data fluency through interactive courses. He has extensive experience in customer success and account management, having previously worked at Cloudflare and Gartner.
Current Role at DataCamp
Folkert K. serves as a Senior Customer Success Manager at DataCamp, a position he has held since 2022. In this role, he manages the customer lifecycle for over 50 accounts, ensuring that clients successfully leverage DataCamp's platform. He guides organizations in achieving data fluency through a comprehensive offering of over 400 interactive courses. Additionally, he influences product development to better align with customer needs, contributing to the overall effectiveness of the platform.
Previous Experience at Twilio
Before joining DataCamp, Folkert K. worked at Twilio as a Growth Account Manager from 2021. His role involved driving growth strategies and managing customer relationships, focusing on enhancing client engagement and satisfaction. This position followed his tenure at Cloudflare, where he served as an Enterprise Customer Success Manager from 2019 to 2021.
Experience at Gartner
Folkert K. has extensive experience at Gartner, where he held multiple roles between 2015 and 2019. He started as an Analytics Management Consultant, then transitioned to a Client Partner role, and later served as an Executive Advisor for the CIO Office and PMO Leadership. His time at Gartner included a six-month sabbatical in 2018, allowing him to gain diverse insights into customer success and analytics management.
Educational Background
Folkert K. studied at Avans University of Applied Sciences, where he earned a Bachelor of Commerce (B.Com.) degree in Entrepreneurship/Entrepreneurial Studies. His studies spanned from 2007 to 2012, providing him with a solid foundation in business principles and entrepreneurial strategies, which he has applied throughout his career.
Early Career at Rainmaker
Folkert K. began his professional career at Rainmaker, where he worked as an EMEA Business Development Specialist from 2012 to 2013. In this role, he focused on business development initiatives within the European, Middle Eastern, and African markets, gaining valuable experience that would inform his subsequent positions in customer success and account management.