Karim Daoui
About Karim Daoui
Karim Daoui serves as the Director of Customer Success for the Middle East and APAC at DataCamp, where he has worked since 2021. He has extensive experience in customer success management across various companies and holds a Bachelor's degree in Business Administration and a Master's in Management.
Current Role at DataCamp
Karim Daoui serves as the Director of Customer Success for the Middle East and APAC regions at DataCamp. He has held this position since 2021 and is based in Dubai, United Arab Emirates. In this role, he manages a client portfolio that includes prominent companies such as Microsoft, Amazon, Deloitte, KPMG, PwC, Bain & Company, BNP Paribas, Engie, and Roche. He oversees a team of two account managers and has implemented significant initiatives, including the launch of a Tier Program and the automation of the renewal process for client accounts.
Previous Experience at DataCamp
Before his current role, Karim Daoui worked at DataCamp as a Senior Customer Success Manager for the US market in 2021. His tenure lasted for eight months, during which he was based in Brussels, Belgium. In this position, he focused on enhancing customer satisfaction and ensuring the successful adoption of DataCamp's services.
Career History at Talkwalker
Karim Daoui has extensive experience at Talkwalker, where he held multiple roles. He served as a Senior Customer Success Manager for the CEEMEA region from 2020 to 2021 in Luxembourg. Prior to that, he worked as a Customer Success Manager for the EMEA region from 2018 to 2020, also in Luxembourg. His roles involved managing client relationships and ensuring the effective use of Talkwalker’s analytics solutions.
Educational Background
Karim Daoui earned a Bachelor’s Degree in Business Administration and Management from the Lebanese American University, where he studied from 2012 to 2016. He furthered his education by obtaining a Master’s in Management from IE Business School, completing this program from 2016 to 2017. His educational background has provided him with a solid foundation in business principles and management strategies.
Early Career Experience
Karim Daoui began his professional career as a Sales Intern at Transmed in Lebanon in 2015, where he worked for two months. He then joined L'Oréal as a Graduate Trainee from 2017 to 2018 in the Paris Area, France, for nine months. These early roles contributed to his understanding of customer engagement and sales processes.