Carolina P.
About Carolina P.
Carolina P. is a Sr. Customer Success and Solutions Consultant at DataCore Software, where she has worked since 2018. With a background in Industrial Engineering and extensive experience in sales and business development, she has held various roles in notable companies such as Avaya, Tyco, and Emerson.
Current Role at DataCore Software
Carolina P. serves as a Senior Customer Success and Solutions Consultant at DataCore Software, a position she has held since 2018. In this role, she focuses on ensuring customer satisfaction and delivering effective technology solutions. Her responsibilities include managing customer relationships and providing insights to enhance service delivery. Carolina operates in the Miami/Fort Lauderdale area, where she leverages her extensive experience in customer success to drive positive outcomes for clients.
Previous Experience in Sales and Account Management
Before joining DataCore Software, Carolina P. held several positions that contributed to her expertise in sales and account management. She worked at Avnet Electronics Marketing from 2015 to 2017, focusing on sales and business development. Prior to that, she was a Regional Sales Account Manager at Turbocare-Siemens from 2009 to 2011. Carolina also spent two years as an Inside Territory Account Manager at Avaya from 2011 to 2013, and she was an Inside Sales Team Leader at Tyco from 2008 to 2009. Her diverse background in sales roles has equipped her with valuable skills in relationship building and prospecting.
Educational Background and Certifications
Carolina P. has a solid educational foundation that supports her career in technology and business development. She studied at UIS - Universidad Industrial de Santander, where she earned a Bachelor of Science degree. Additionally, she obtained certifications from Florida International University - College of Business Administration in 2012 and from Florida Atlantic University in 2018. She is currently studying at FIS-Foundation for International Services, Inc. These educational achievements enhance her knowledge and skills in her professional field.
Skills and Expertise in Technology Solutions
Carolina P. possesses a strong skill set that enhances her effectiveness in her current role. She has expertise in quote and order processing, which streamlines sales operations. Her background in Industrial Engineering supports her ability to deliver technology and service solutions effectively. Additionally, she emphasizes relationship building, which is essential for success in business development and customer success. Carolina's experience in prospecting allows her to identify and cultivate new business opportunities, further contributing to her professional capabilities.