Earl Taylor
About Earl Taylor
Earl Taylor is a Senior Customer Support Engineer with extensive experience in technical support and software management. He specializes in Datacore Software's Sansymphony and has a strong educational background in management and applied science.
Work at DataCore Software
Earl Taylor serves as a Senior Customer Support Engineer at DataCore Software. In this role, he provides technical support for the company's Sansymphony software, assisting customers with various issues related to the product. His expertise in this area enables him to effectively troubleshoot and resolve customer inquiries, ensuring a high level of service and satisfaction.
Previous Experience at Cma Technology
Prior to his current position, Earl Taylor worked at Cma Technology as an Engineer Technician from 2010 to 2014. During his four years in this role, based in Martinez, Georgia, he gained valuable experience in technical support and engineering, which has contributed to his current skill set.
Education and Expertise
Earl Taylor has a diverse educational background. He studied at Baker College, where he earned an Associate of Arts degree from 2005 to 2007. He then obtained a Bachelor of Applied Science from Baker College from 2007 to 2009. Earl continued his education at Virginia College, achieving a Master of Science from 2010 to 2011, and later pursued a Master of Business Administration at Phoenix University - Augusta, Ga Campus from 2011 to 2014.
Technical Skills and Certifications
Earl Taylor holds a DCIE certification in SANsymphony 10.0, demonstrating his proficiency in this area. He is skilled in network troubleshooting and desktop support, and has experience with various software and systems, including EMR Nextgen, All Scripts, Backup Exec, Paragon, and Barracuda Backup and Web Filter. Additionally, he specializes in supporting Exchange versions 2003, 2007, and 2010, and is proficient in virtualization technologies such as VMWare ESX 6.5 and Windows HyperV.
Experience with Windows Server
Earl Taylor has extensive experience with multiple versions of Windows Server, including 2003, 2008, 2008 R2, 2012 R2, and 2016. His familiarity with these systems enhances his ability to provide effective support and troubleshooting for clients utilizing these platforms.