Julian Arcila
About Julian Arcila
Julian Arcila is a Technical Customer Engineer with extensive experience in SaaS, virtualization, and cloud computing. He has a background in business administration and management, complemented by a bachelor's degree in management information systems.
Work at DataCore Software
Julian Arcila currently serves as a Technical Customer Engineer at DataCore Software, a position he has held since 2021. In this role, he applies his expertise in SaaS, virtualization, and cloud computing to support customer needs and enhance product performance. His responsibilities include collaborating with cross-functional teams to ensure successful project outcomes and customer satisfaction. Prior to this role, he completed a three-month internship at DataCore Software in 2021, where he gained valuable experience in information technology.
Previous Experience in Account Management
Before joining DataCore Software, Julian Arcila worked as an Account Manager at KEF Capital from 2018 to 2019. In this role, he was responsible for managing client relationships and ensuring the delivery of services aligned with client expectations. His experience in account management contributed to his skills in communication and client engagement, which are essential in technical customer support roles.
Internship Experience at NEARiX
In 2020, Julian Arcila completed a three-month internship as a Software Intern at NEARiX in St. Croix, US Virgin Islands. This position allowed him to gain hands-on experience in software development and further develop his technical skills. The internship provided insights into the software industry and enhanced his understanding of various programming and development processes.
Education and Expertise
Julian Arcila has a solid educational background in business and technology. He earned an Associate of Arts degree in Business Administration and Management from Broward College, completing his studies from 2015 to 2018. He then pursued a Bachelor's degree in Management Information Systems at Florida Atlantic University from 2020 to 2022. Additionally, he completed an online course in Computer Science from Harvard University through EDX.org in 2020. His education has equipped him with comprehensive skills in SaaS, operating systems, virtualization, cloud computing, security, and business applications.
Professional Development and Interests
Julian Arcila is a member of The National Society of Leadership and Success since 2020, where he engages in professional development activities. He has a growing passion for innovative technologies, artificial intelligence, programming, and cybersecurity. His commitment to continuous learning and skill enhancement is evident in his pursuit of knowledge in these rapidly evolving fields.