Ludovic Philip
About Ludovic Philip
Ludovic Philip is a Manager of Customer Engineering at DataCore Software, where he has worked since 2023. He has extensive experience in technical support and IT management, having held various roles at companies including Bluegfx, THQ, and Oxylane Group.
Work at DataCore Software
Ludovic Philip has been employed at DataCore Software since 2023, serving as the Manager of Customer Engineering. In this role, he oversees customer engineering initiatives, focusing on enhancing customer satisfaction and technical support. His experience in the field positions him to effectively manage customer relationships and technical requirements.
Previous Experience at DataCore Software
Before his current role, Ludovic worked at DataCore Software as a Technical Support Engineer from 2019 to 2023. During this four-year period, he provided technical assistance and support to customers, ensuring effective use of DataCore's software solutions. His background in technical support laid the foundation for his advancement to a managerial position.
Career at Bluegfx
Ludovic served as the Technical Support Manager at Bluegfx from 2012 to 2019. In this role, he was responsible for managing technical support operations, addressing customer inquiries, and leading a team of support professionals. His tenure at Bluegfx contributed to his expertise in customer service and technical management.
Early Career at THQ
Ludovic's career began at THQ, where he held multiple roles from 2007 to 2012. Initially, he worked as the European User & System Support Administrator for four years, followed by a year as the UK IT Manager. These positions allowed him to develop a strong foundation in IT support and management.
Experience at Oxylane Group (Decathlon)
Ludovic worked at Oxylane Group (Decathlon) from 2002 to 2007. He started as a Senior Sales Assistant & IT Monitor for two years before advancing to the role of IT Manager. His experience in this organization provided him with valuable insights into retail IT management and customer service.