Robert Mello
About Robert Mello
Robert Mello is a Support Desk Level II at Datalyst, LLC, with a background in Network Engineering and Cyber Security. He has over eight years of experience in technical support roles, having previously worked at Bristol Elder Services, Inc. and Shell.
Work at Datalyst
Robert Mello has been employed at Datalyst, LLC as a Support Desk Level II since 2019. In this role, he provides technical support and assistance to clients, ensuring efficient resolution of issues. His work contributes to maintaining high levels of customer satisfaction and operational efficiency within the company, located in Lakeville, MA.
Education and Expertise
Robert Mello studied at the New England Institute of Technology, where he earned an Associate of Science in Network Engineering from 2012 to 2015. He furthered his education at the same institution, obtaining a Bachelor of Science in Cyber Security/Network Engineering from 2015 to 2018. This educational background equips him with a solid foundation in both network engineering and cybersecurity.
Previous Employment Experience
Before joining Datalyst, Robert Mello worked as a Computer Support Specialist at Bristol Elder Services, Inc. from 2015 to 2019. In this position, he provided technical support and troubleshooting services, enhancing the technological capabilities of the organization. Prior to that, he was a Sales Associate at Shell from 2013 to 2015, where he gained experience in customer service and sales.
Professional Development
Robert Mello's career has been marked by continuous professional development in the fields of network engineering and cybersecurity. His roles have allowed him to apply his academic knowledge in practical settings, contributing to his growth as a technical support professional. His experience spans various sectors, enhancing his adaptability and problem-solving skills.