Ann Durbin
About Ann Durbin
Ann Durbin is a Senior Account Manager at Dataprise, with over 25 years of experience in solution selling and customer service in the IT and communications sectors. She previously held positions at ManagePoint, Everstream Solutions, and Attalus Communications, focusing on enhancing customer experiences and solving IT challenges.
Work at Dataprise
Ann Durbin has been serving as a Senior Account Manager at Dataprise since 2022. In this role, she focuses on developing and delivering solutions that meet customer needs and align with their business objectives. Her responsibilities include collaborating with various teams to enhance customer experiences and address IT challenges, allowing clients to concentrate on their core business activities.
Previous Experience at ManagePoint
Before joining Dataprise, Ann Durbin worked at ManagePoint as the Director of Business Development from 2012 to 2020. During her eight years in this position, she operated in the Greater Milwaukee Area, where she was responsible for driving business growth and developing strategies to meet customer demands.
Background in Customer Service and Solution Selling
Ann Durbin possesses over 25 years of experience in solution selling and customer service within the Information Technology and communications sectors. Her extensive background includes roles that emphasize the importance of building and nurturing strong relationships with customers, which she considers essential to her work.
Educational Qualifications
Ann Durbin studied at the University of Wisconsin-Milwaukee, where she earned a Bachelor of Business Administration (BBA) in Marketing and a Bachelor of Arts (BA) in Spanish Language and Literature, both completed between 1982 and 1987. Additionally, she pursued further education at the University of Wisconsin-Parkside, completing the Customer Experience Program (Executive Certificate Program) from 2020 to 2021 and serving as a member of the Executive Advisory Board for the same program.
Career Progression and Roles
Throughout her career, Ann Durbin has held various positions that contributed to her expertise in account management and business development. She worked as a Major Account Executive at Everstream Solutions for one year, and prior to that, she served as an Account Executive at Attalus Communications for four years. She also held the position of Channel Manager-Midwest at City Communications for ten months.