David Murray

Service Desk Engineer 1 @ Dataprise

About David Murray

David Murray is a Service Desk Engineer 1 currently employed at Dataprise and has a diverse background in technology and customer service roles across various companies in Florida.

Current Role at Dataprise

David Murray serves as a Service Desk Engineer 1 at Dataprise, a position he has held since 2021. In this role, he is responsible for providing technical support and troubleshooting assistance to clients. His work involves managing service requests and ensuring efficient resolution of technical issues. He is based in Port St Lucie, Florida, and has contributed to the company's commitment to delivering high-quality IT services.

Previous Experience in IT

Prior to his current role, David worked as an Information Technology Administrator at YESHUA GROUP from 2020 to 2021. He also held a position as a Technology Specialist at Unified Technology Solutions, Inc. for a brief period in 2020. His experience in these roles has equipped him with a solid foundation in IT support and administration.

Educational Background

David Murray completed his high school education at Fort Pierce Westwood High School, where he earned a High School Diploma from 1996 to 2000. He furthered his education in Information Technology at Indian River State College, obtaining an Associate of Science degree from 2001 to 2004. Additionally, he studied at Keiser University, where he achieved another Associate of Science degree in Information Technology in 2019.

Skills and Expertise

David possesses strong skills in disaster recovery and SQL management. He has expertise in managing Internet Information Services (IIS) and virtualization technologies. His extensive experience includes working with multiple versions of Windows operating systems, such as XP, Vista, 7, 8, and 10. These skills enable him to effectively address a variety of technical challenges.

Career History

David has a diverse career history that includes various roles in different sectors. He worked as an Experiential Coordinator at The Brandit Agency from 2015 to 2018, and as a Sales Consultant at OfficeMax from 2011 to 2016. Other positions include Unloader/Processor at Walmart Distribution Center and Cleaning Tech Assistant at Stanley Steemer. His varied experiences contribute to his well-rounded skill set in both technical and customer service roles.

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