Gidon Tuch

Gidon Tuch

Senior Technical Customer Success Manager @ DataRails

About Gidon Tuch

Gidon Tuch serves as a Senior Technical Customer Success Manager at DataRails, where he has worked since 2021. He holds a Bachelor of Commerce in Accounting and Finance from UNSW and has experience in project management and customer success within the tech industry.

Work at DataRails

Gidon Tuch currently holds the position of Senior Technical Customer Success Manager at DataRails, a role he has occupied since 2021. In this capacity, he focuses on ensuring customer satisfaction and success with DataRails' technical offerings. Prior to this role, he served as a Technical Customer Success Manager at the same company from 2020 to 2021. His experience at DataRails includes working with a B2B startup that features a highly technical product, allowing him to develop expertise in customer engagement and support.

Education and Expertise

Gidon Tuch has a solid educational background in commerce and technology. He studied at Moriah College from 2008 to 2014. He then pursued a Bachelor of Commerce (BCom) with a focus on Accounting and Finance at UNSW from 2016 to 2019. Currently, he is furthering his education in Computer Science with a specialization in Full Stack Software Development at Israel Tech Challenge, which he began in 2022. His commitment to continuous learning is evident in his diverse educational pursuits.

Background

Gidon Tuch has a diverse professional background that includes experience in education, finance, and technology. He worked as a Financial Analyst in the Israeli Air Force from 2019 to 2020. Prior to that, he served as an Informal Educator and Project Manager at Moriah College in Sydney, Australia, from 2016 to 2018. He also gained experience in portfolio management as an intern at OurCrowd in 2019. This varied background has equipped him with skills in project management and cross-functional collaboration.

Achievements

Gidon Tuch has demonstrated a commitment to excellence throughout his career. His experience includes managing project timelines and collaborating with cross-functional teams, which has contributed to his success in customer success roles. He has developed and nurtured key relationships through effective communication, showcasing his ability to connect with clients and stakeholders. His ongoing education in software development further enhances his technical expertise and ability to support customers effectively.

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